Mahindra Thar Roxx sunroof issue: How Mahindra Fixed It

A Mahindra Thar Roxx sunroof issue owner faced a stuck panoramic sunroof after 17 months. Discover the cause, warranty repair, replacement parts and lessons for owners.

Introduction

The Mahindra Thar Roxx has attracted SUV buyers with its bold styling, road presence and modern features. However, a recent owner experience highlights how even a relatively new vehicle can develop problems with complex equipment such as a panoramic sunroof.

A Thar Roxx owner reported that the sunroof stopped working correctly after approximately 17 months of ownership. What initially appeared to be a minor operating issue eventually required the vehicle’s roof lining and several interior components to be removed for inspection.

The good news was that Mahindra’s service team eventually replaced the sunroof frame under warranty. The owner also reported that the sunroof operated more smoothly and quietly after the repair.

What Happened to the Thar Roxx Sunroof?

According to the owner’s , the panoramic sunroof had never operated particularly quickly. The owner had also noticed a mild clicking or knocking sound when opening and closing it.

After around 17 months, the sunroof struggled to open and became stuck halfway. Attempting to close it proved equally difficult, so the owner took the vehicle to a service centre rather than risk further damage.

The owner had used the sunroof only occasionally for cleaning and lubrication, while the sunshade was used more regularly (Mahindra Thar Roxx sunroof issue). The account also raised concerns about whether the required sunroof maintenance had been performed during earlier scheduled services.

Why Did the Sunroof Stop Working?

The service team initially suspected a problem with the sunroof tracks. After removing the roof lining and testing the mechanism, the workshop attributed the issue to deformation of the track metal caused by temperature changes.

This was the explanation given to the owner; it should not be interpreted as confirmation of a widespread defect affecting all Thar Roxx vehicles.

The sunroof mechanism itself is relatively complex, involving motors, drive cables, gears and guide tracks (Mahindra Thar Roxx sunroof issue). If one part binds or fails to move correctly, the complete mechanism may struggle to operate.

The owner also explained that cleaning and lubricating the accessible guide rails does not necessarily address every component inside the drive mechanism.

How Mahindra Fixed the Sunroof Problem

The repair required considerably more work than simply cleaning the tracks. The workshop removed interior trim panels, seatbelts, the centre console and the roof lining to access the sunroof assembly.

The replacement parts took approximately 12 days to arrive, according to the owner’s follow-up.

The repair involved:

Sunroof frame replacement: The complete frame was replaced under warranty.
Reusing existing components: The original glass and sunroof motors were transferred to the new frame.
Wind deflector replacement: The wind deflector was also replaced as a preventive measure because its clips could break during removal and refitting.
Interior reassembly: The removed trim components were reinstalled, with some broken clips and fasteners replaced.
Water leakage testing: The team tested the reassembled sunroof for leaks.

Following the repair, the owner reported faster operation and the disappearance of the earlier noise. The owner also praised the care taken by the Naik Mahindra service team in Goa during disassembly and reassembly.

What Should Thar Roxx Owners Learn From This?

This experience offers several useful lessons for owners of vehicles equipped with powered panoramic sunroofs.

First, unusual clicking sounds, slow movement or repeated stopping should not be ignored. These symptoms do not automatically mean the complete assembly needs replacement, but they warrant inspection by an authorised service centre (Mahindra Thar Roxx sunroof issue).

Second, owners should follow the maintenance instructions in their vehicle’s manual and ask the service adviser to document sunroof cleaning and lubrication when applicable.

Third, avoid repeatedly operating a sunroof that is struggling or forcing the glass to move. This can risk further damage. If the mechanism becomes stuck, arrange an inspection and ask the workshop to explain the diagnosis and proposed repair.

Finally, check warranty coverage before approving chargeable work. A repair covered by warranty can make a substantial difference when the job involves removing large sections of the vehicle’s interior.

Conclusion

The Mahindra Thar Roxx sunroof issue shows how a seemingly minor feature can lead to a major repair job. After the panoramic sunroof became stuck at around 17 months, the owner experienced a lengthy workshop process but ultimately received a replacement sunroof frame under warranty.

The repair reportedly restored smooth, quiet operation, and the owner was pleased with the care taken by the Goa service team (Mahindra Thar Roxx sunroof issue).

For other Thar Roxx owners, the main takeaway is simple: pay attention to unusual sunroof noises, follow the prescribed maintenance schedule and seek professional inspection when the mechanism begins to struggle.

Frequently Asked Questions (FAQs)

1. What was the sunroof issue in the Mahindra Thar Roxx?

The panoramic sunroof became slow and eventually got stuck in a partially open position after approximately 17 months of ownership.

2. How did Mahindra fix the Thar Roxx sunroof problem?

The service centre replaced the complete sunroof frame under warranty, transferred the original glass and motors to the new frame, and replaced the wind deflector (Mahindra Thar Roxx sunroof issue).

3. What caused the Thar Roxx sunroof to fail?

The workshop reportedly attributed the problem to deformation of the sunroof track metal caused by temperature changes. This was the diagnosis in the individual owner’s case.

4. How long did the repair take?

The owner reported waiting approximately 12 days for replacement parts to arrive. This does not necessarily represent the total repair time for every case.

5. Was the sunroof repair covered under warranty?

Yes. The owner reported that the sunroof frame was replaced under warranty.

6. Should Thar Roxx owners operate their sunroof regularly?

The owner was advised to operate it at least once a week to help prevent the drive cables from jamming. Owners should follow their vehicle’s manual and seek authorised advice if the mechanism is noisy or stiff.

7. What should I do if my Thar Roxx sunroof gets stuck?

Avoid forcing it or repeatedly operating the switch. Contact an authorised Mahindra service centre, document the symptoms and ask for a diagnosis and warranty assessment (Mahindra Thar Roxx sunroof issue).